- Sales & Service Courses
ABOUT 70% OF FOODSERVICE EMPLOYEES SURVEYED EXHIBITED SOME FORM OF UNCONSCIOUS BIAS*.
We all have a level of implicit bias and sometimes we act on it without even knowing it. Overcoming attitudes and stereotypes based on characteristics such as race, age, gender, ethnicity, religion or appearance takes a conscious effort by individuals- especially in the foodservice and retail industries where client-facing interactions and team-based service are the norm. Challenge employees to examine the motivations behind their language and decisions and ensure they are expressing your values to your customers.
U.S. FOODSERVICE EMPLOYEES RANKED THIRD AS HAVING THE HIGHEST LEVEL OF UNCONSCIOUS RACIAL BIAS*.
With Anti-Bias eStart™, operators can provide a top-down message to employees with awareness and actionable advice that can help to combat both conscious and unconscious biases in the workplace. This proactive approach to a positive workplace culture addresses implicit bias, promotes conscious inclusion and reduces exposure to discrimination-based liability. By delivering a bias-free message all the time, consistently, Anti-Bias eStart™ provides an opportunity to postively influence employee behaviors and prevent possible missteps before they occur. This course has been designed specifically for the foodservice, hospitality and retail industries.
Managerial & Crew Level Staff
Your account will be set up and ready to use the same business day payment is received.