877 639 3761

Anti-Bias eStart™

  • Overview
  • Content & LMS
  • Pricing

ABOUT 70% OF FOODSERVICE EMPLOYEES SURVEYED EXHIBITED SOME FORM OF UNCONSCIOUS BIAS*.

We all have a level of implicit bias and sometimes we act on it without even knowing it. Overcoming attitudes and stereotypes based on characteristics such as race, age, gender, ethnicity, religion or appearance takes a conscious effort by individuals- especially in the foodservice and retail industries where client-facing interactions and team-based service are the norm. Challenge employees to examine the motivations behind their language and decisions and ensure they are expressing your values to your customers.

U.S. FOODSERVICE EMPLOYEES RANKED THIRD AS HAVING THE HIGHEST LEVEL OF UNCONSCIOUS RACIAL BIAS*.
With Anti-Bias eStart™, operators can provide a top-down message to employees with awareness and actionable advice that can help to combat both conscious and unconscious biases in the workplace. This proactive approach to a positive workplace culture addresses implicit bias, promotes conscious inclusion and reduces exposure to discrimination-based liability. By delivering a bias-free message all the time, consistently, Anti-Bias eStart™ provides an opportunity to postively influence employee behaviors and prevent possible missteps before they occur. This course has been designed specifically for the foodservice, hospitality and retail industries.

*Harvard University/Project Implicit survey

  • Audience

    Managerial & Crew Level Staff


    Lesson 1: Defining & Understanding Bias
    • Defining Bias: Conscious and Unconscious
    • Understanding How Biases are Formed
    • Establishing Facts Regarding Bias in Foodservice & Retail
    • Outlining Examples of Bias- Specific to the Service Sector
  • Lesson 2: Understanding How to Identify & Eliminate Bias
    • Recognizing Macro- and Micro-Aggressions
    • Using Preventative Behaviors and Corrective Actions to Combat Bias
  • Lesson 3: Creating a Bias-Free Workplace and Building and Inclusive Culture
    • Understand the Impact of Bias on your Place of Business
    • What Does a Bias-Free Work Environment Look and Feel Like?
    • Determining Best Practices from Problematic Workplace Scenarios
  • Final Assessment
    • 10 Question Assessment
    • Randomized Question Selection
    • 80% or Higher Required to Print Certificate of Completion
  • Learning Management System Features
    • Allows for the streamlined networking of facilities/locations across an entire company
    • Provides for seamless, real-time tracking of employee progress by Training Administrators
    • Generate reports with aggregated training information
    • Download, save and print training information- (by employee or location) to any standard spreadsheet program


Per Location Pricing

Your account will be set up and ready to use the same business day payment is received.

Anti-Bias eStart™ is available for $349.00 for 1 year. For this purchase price, a location will receive access to the course for 40 employees as well as the benefits of our Learning Management System for record management and data storage of the operation's training statistics.
brochure