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SERVICE

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A RECOMMENDATION MADE BY A STAFF MEMBER TO A GUEST INFLUENCES A WINE ORDER 87% OF THE TIME.*

Uncork your Best Wine Service

Since 2006, over 600,000 foodservice, hospitality and retail employees have participated in our beverage training program. It lays the necessary foundation on which to layer information on your operation’s specific wine offerings. Intro to Wine™ can help ensure that your servers and bartenders have the knowledge and skills necessary to provide an excellent customer experience, increase sales, and promote safety and compliance while saving you time and money on training.

By providing the conceptual information, suggestive selling language and pairing recommendations your staff needs, Intro to Wine™ allows your staff to better serve your customers.
*TECHNOMIC, INC. SURVEY OF 150+ CONSUMERS WHO ORDER WINE IN RESTAURANTS

Intro to Wine™ is available in either a "Dining" or "Retail" version- to accommodate the varying order of service and customer interactions in the two environments.

Category: Sales & Service
Lang: English
Audience/Length: Servers & Bartenders
(45-60 minutes)
Exam: 70% or Higher Required to Print Certificate of Completion

Serve Up Better Experiences

Intro to Wine™ is an engaging, student-centered training course designed to improve wine sales and service. Your staff will learn the essentials of how wine is made, how to serve it correctly and how to pair wine with food- ensuring your customers enjoy what they’re drinking or explore trying something new. Implementation of Intro to Wine™ demonstrates your operation’s commitment to a professional wine program.

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Low Per Student Pricing.

Your account will be set up and ready to use the same business day payment is received.

Intro to Wine™ is available for $399.00. For this purchase price, a location will receive access to the course for 50 employees as well as the benefits of our Learning Management System for record management and data storage of the operation's training statistics. Seats do not expire and are valid until used.