Course Overview
Server eStart™ is the industry's most complete onboarding program for new servers and front-of-house team members.
From tableside manner to POS efficiency, this course gets servers productive and confident from day one.
Performance Popular
Server eStart™
Prepares servers to deliver exceptional guest experiences through training in service standards, menu knowledge, communication skills, upselling techniques, and table management.
30–45 min 8 lessons EN / ES Mobile-ready
Official Certificate
Valid for 3 years
Progress Tracking
Manager dashboard
What your team will learn
Professional tableside manner
Menu knowledge and descriptions
Order accuracy and POS efficiency
Wine and beverage basics
Handling multiple tables
Tip-earning service behaviors
Course Curriculum · 8 modules
01
15 minWelcome to Serving
Role overview & expectations
02
20 minTableside Manner
Approach, greeting & pacing
03
25 minMenu Mastery
Descriptions, pairings & specials
04
20 minOrder Management
Taking orders & POS systems
Certify your whole team in one place
Assign courses, track completion, and stay audit-ready from a single dashboard.