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FOH SUCCESS

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Establishing Best Practices for the Server's Role.

Create Hospitality Professionals

Servers are a foodservice operation’s front line to its customers- sharing the concept, describing the menu and interacting with guests. They play an integral part- where a good server can make a customer into a regular or a poor server could cause customers not to return for a second visit. The expectation is that a server will “host” your Guests and guide them through a great experience at your restaurant/operation. To do this, it is vital they understand their role as part of a bigger team and their role as ambassador for the concept. Server eStart™ provides the foundational position training needed to provide high quality friendly service to every guest, every time.

Category: Sales & Service
Lang: English
Audience/Length: Servers/Counter Personnel (30-45 minutes)
Exam: 70% or Higher Required to Print Certificate of Completion

Deliver Quality Service to Every Guest

Server eStart™ establishes a high standard for behavior and provides important job-specific information for your service staff. With content focused on the order of service, service standards, handling problematic situations, suggestive selling, image and more- this course creates a well-prepared, professional and educated staff.

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Low Per Student Pricing.

Your account will be set up and ready to use the same business day payment is received.

Server eStart™ is available for $299.00. For this purchase price, a location will receive access to the course for 20 employees as well as the benefits of our Learning Management System for record management and data storage of the operation's training statistics. Seats do not expire and are valid until used.