b'COURSE|Customer Service eStart Counter/QSRSpecialize in Customer ServiceCustomer Service eStart is customer service training thatPutting Knowledge into Practiceprovides your staff with the essential knowledge they needStudents are presented with ten situations where the to communicate and sell to your customers and guests. Yourproblem is an unhappy or dissatisfied customer. With each employees are your front line and serve as ambassadors forscenario, the student is required to select the best possible your operation each day. Equip them with the knowledge,course of action to correct the issue and/or make the language and problem-solving skills they need to effectively andcustomer happy.respectfully serve your customers. Specific feedback and language examples are providedSituations mirror actual day-to-day occurrencesOur course provides a comprehensive and entertaining customer service education for foodservice and hospitality employeesFinal Assessment specifically those employed in counter service and QSR20 Question Assessmentoperations. We lay the foundation on which you can build with yourRandomized Question Selection from 40 Question Bank operations specific policies and food and beverage offerings. 80% or Higher Required to Print Certificate of CompletionCustomer Interactions Learning Management System FeaturesThe order of service Allows for the streamlined networking of facilities/The importance of the customer locations across an entire companyThe guest experience- from initial interaction to final goodbye Provides for seamless, real-time tracking of employee How to handle angry customers/turning problem situationsprogress by Training Administratorsinto opportunities to create lifelong guests Generate reports with aggregated training informationDownload, save and print training information (by Order Taking & Suggestive Selling employee or location) to any standard spreadsheet programIntracacies of efficient and effective order takingCustomer advocacy Customer Service eStartFood allergens $2991 Year, 30 StudentsThinking ahead/prioritizingHow to upsell and suggestive selling techniques Location will also receive our Learning Management System for record managementRepresenting Your Brand and data storage of theAspects of professionalism operations training statistics.Empowerment & anticipatory serviceHow to correct a problem &crucial customer skills The Leading Educator for Foodservice and Event Professionals for 28 YearsGeneral standards of goodemployee behavior Book all courses at cfetraining.com'