b'COURSE|Smart Tactics eStart Tools to Mitigate Conflict & De-escalate ConfrontationsProtect your Employees & BusinessMASK DE-ESCALATION TRAINING FOR FOODSERVICESolution Key Takeaways:The CDC recommends that people wear face coveringsThe Importance of Masks in while in public to reduce the spread of the coronavirus.Controlling COVID-19However, 16% of U.S. adults said they hardly ever or haveStrategies to Increase Awareness of never worn a mask inside a store or other business duringa Companys Mask Policythe past month, according to the Pew Research Center.De-escalation Tools for Employees to Foodservice employees are left to deal with potentialUse in the Event of a Confrontation or customer abuse, difficult conversations and uncomfortableDisruptive Customerinteractions with patrons. Smart Tactics eStart isCreating a Positive Foodsevice a micro-learning module that provides employeesEnvironment with Maskswith immediately actionable tools to mitigate conflict, de-escalate confrontations and create positive situationsSmart Tactics eStartout of possible skirmishes.Customer mask mandates are spreading among states$1991 Year, 30 Studentsacross the country. At the same time, viral videos andFor this purchase price, a location will news reports of anti-mask customer outbursts revealalso receive unlimited access to our another threat to worker safety created by COVID-19.Learning Management System for record Employers risk liability for not protecting their workersmanagement and data storage of the from customer harassment based on race or otheroperations training statistics.characteristics protected by federal civil rights law. Smart Tactics eStart uses recommendations and de-escalation protocols from leading crisis management organizations and law enforcement and provides de-escalation strategies for restaurants and foodservice employees to use when dealing with and adhering to mask protocols.The Leading Educator for Foodservice and Event Professionals for 28 YearsBook all courses at cfetraining.com'