Foodservice and dining options are an integral part of healthcare and senior living operations. Today’s diners’ expectations for food quality and pleasurable dining experiences are higher than ever before.
The Online Training Academy- Sponsored by Tyson Foods is provided for Tyson's healthcare foodservice clients as an innovative solution to support and improve business operations. Through the implementation of targeted, crew level learning content, operators can streamline their onboarding and ongoing training efforts while ensuring a high and consistent standard for safety and service.
Healthcare foodservice has made huge strides in improving food quality and responding to customer requests for contemporary, healthy menu items and service choices. To build on this trend, healthcare foodservice operators must provide patients and their visitors with an experience rather than just a meal, whenever possible. With the implementation of a service and safety-focused staff training program like the Online Training Academy, operators can immediately deploy a “Diner-First” culture.
Want to integrate the Online Training Academy for your organization?
The Online Training Academy is available in blocks of 10 seats (10,000 points for 10 seats), with each seat having access to three courses (Food Safety, Allergen & Customer Service). Student seats do not expire and are valid until used. With redemption/purchase, a location also receives access to our Learning Management System for record management and data storage of the operation’s training statistics.
Training, Delivery & Support
Tested. Proven. Used by industry leaders. Foodservice Training Portal's courses make it easy to deliver high-quality e-Learning solutions to your crew level employees.
Our LMS allows for the streamlined networking of locations across an entire company or the grouping of employees within an operation based on position. The system provides for seamless, real-time tracking of employee progress. Admins can generate reports with aggregated training information and download, save and print training information 24/7.
Our team is invested in your training success. Ask us questions, give us feedback and let us know what we can do to make your experience even better.
Service, Safety & Compliance
Introduces the learner to critical issues of safe food handling & preparation, equipping them with all the practical skills and knowledge required to be a part of the food flow process.
Educates foodservice employees on how to successfully
prepare and serve food to guests with food allergies and
After serving the foodservice and hospitality industries for a decade, our clients are our best spokespeople.
It is simple, easy-to-use and effective. An online turnkey complete training solution with updates and documentation- it is everything I need and want.
"We have used the training for years. The team has been very helpful."
"Foodservice Training Portal's courses have been instrumental in allowing us to educate a large population of volunteers in response to natural disasters across America."
The staff with Foodservice Training Portal has done fantastic work with our customers and exemplified a true partnership with Sysco. Their team is responsive, very knowledgeable in the segment and provides a service that our customers find to be a value and an asset.
“Consistent training for a large group of student employees across a university campus can be a challenge. This training program will allow all of our dining locations to take part in a consistent training program. It will also allow our students to learn basic skills early in their employment and help insure a quality product for our customers.”
"We have tried using different training approaches. There is excellent support behind Foodservice Training Portal and the courses are well-designed. If you have any questions, the team will walk you through it.”
Our customers are looking for ways to streamline their training process and optimize labor as much as possible. What makes your program so special is that it covers ALL areas of customer service and its restaurant specific- . . . a corporate operation could use this tool as well as the independent operator.
The numbers speak for themselves.
Any of the courses below can be added to your Online Training Academy subscription at no additional cost.
Contact our team (firstname.lastname@example.org) to receive this bonus content.
Teach staff the parameters of portion control, limiting food waste, quality assessment and inventory management
Food handling and preparation staff will learn the guidelines and protocols necessary to properly provide Kosher food to your customers.
Food handling and preparation staff will learn the guidelines and protocols necessary to properly provide Halal food to your customers
A guide to best practices with content focused on the order of service, service standards, handling problematic situations, maintaining a professional image and more.
Our friendly customer service representatives are committed to answering all of your questions and providing detailed information
about the Online Training Academy.